Fmxbd cim's Privacy Policy

1Introduction

Fmxbd cim (https://fmxbdcim.net) places the highest priority on the privacy of all its members and users. This Privacy Policy explains how fmxbd cim collects your personal data, how it is used, and how it is kept secure.

By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully. If you have any questions or need clarification, reach out to our support team — we're always ready to help in Bangla.

2What Information We Collect

Fmxbd cim only collects information that is necessary. We do not ask for anything beyond that. Below is a breakdown of the data we collect:

We never collect your full bank account number, PIN, or password. If anyone asks for this information, it is not from fmxbd cim — please report it to us right away.

3How Your Information Is Used

Fmxbd cim uses collected data only for specific purposes. Your information is used for the following:

4Data Retention & Periods

How long fmxbd cim retains your data depends on the type of information and applicable legal requirements. The general policy is:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Retained for a minimum of 5 years as required by legal obligations.
• KYC Documents: Data may be retained for up to 5 years after account closure.
• Gaming Logs: Retained for a minimum of 1 year for dispute resolution purposes.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

5Sharing Data with Third Parties

Fmxbd cim does not sell or unnecessarily share your information with third parties. Limited data may be shared only in the following cases:

• Payment Providers (Mobile Pay, Nagad, Rocket): Only the minimum financial information necessary to complete transactions is shared. These entities maintain their own privacy policies.
• Technology Service Providers: We work with trusted partners for hosting, cybersecurity, and analytics services. They may only use your data to provide those specific services.
• Legal Authority: We may be required by law to disclose certain information in response to a court order, government directive, or AML investigation.
• Game Software Provider: Limited session data may be shared with game providers for the purpose of operating games.

6Cookie Policy

Fmxbd cim uses cookies — small text files stored in your browser that help us improve the quality of our services.

Types of cookies we use:

• Essential Cookies: The platform cannot function without these cookies, as they maintain your login session and ensure security.
• Performance Cookies: Used to analyze page load times, crash reports, and user behavior.
• Functionality Cookies: Used to remember your language preference, theme settings, and login details.
• Analytics Cookies: Helps us understand which parts of the site are most used. All analytics data is anonymous.

You can disable cookies from your browser settings. However, disabling essential cookies may affect certain features of the platform.

7Your Rights

As a member of fmxbd cim, you have the following rights over your personal data:

• Right to Know: You may request to see what personal data we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Deletion: You can request that your data be deleted under certain conditions. However, some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that the processing of your data be restricted under certain circumstances.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to your information being used for specific purposes.

To submit any request support@fmxbdcim.netto email us. We aim to respond within 72 hours.

8Minor Protection

Fmxbd cim strictly does not provide services to anyone under 18 and does not collect data from minors. Age verification is carried out at the time of registration.

If a parent or guardian believes their child has created an account on our platform, please support@fmxbdcim.netto reach us. We will promptly close the account and delete any collected data.

We recommend using parental control software to ensure a safe internet environment at home. To learn more about Responsible Gaming, visit our Responsible Gaming View the page.

9Security Measures

Fmxbd cim uses industry-leading technology to protect your data. Our security framework:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): OTP-based two-factor authentication for added login security.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: An independent team of experts regularly audits our systems.
• Access Control: Only authorized personnel have access to specific data.
• Suspicious Activity Alerts: Automatic alerts are sent for any unusual login attempts or transactions.

Please note, however, that no online platform can guarantee 100% security. Keep your password strong, never share it with anyone, and contact us immediately if you notice anything suspicious.

10Contact & Policy Updates

Fmxbd cim may update this Privacy Policy at any time as needed. For significant changes, you will be notified in advance via your registered email or platform notifications.

The "Last Updated" date is always shown at the top of this page. We recommend checking back regularly.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

For answers to common questions, visit our FAQ Page View. For terms and conditions, see Terms & Conditions page.